Return Policy
This policy applies to eligible physical goods purchased from the platform.
Eligible Returns
- Damaged, defective, or incorrect physical books may be considered for return or replacement after review.
- Requests should be raised promptly with supporting photographs and order details.
Non-Returnable Items
- E-books, downloadable content, and accessed digital subscriptions are not returnable.
- Used, altered, or customer-damaged physical books may not qualify for return.
Processing
Approved returns may be replaced, credited, or refunded depending on the situation, inventory availability, and payment status.